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ITExpo/Asterisk World 2015: Designing Voice Applications
January 28, 2015 @ 12:00 pm - 12:45 pm
The technology that enables us to communicate is developing faster than the applications that would harness it. As developers and integrators we have access to inexpensive text-to-speech, speech recognition, natural language understanding, several different varieties of text messaging, and even video, not to mention high-definition audio for voice. Combined with ubiquitous connectivity and pocket-sized devices, the stage is set for a renaissance in the way we communicate in real-time. But what can we build, and how might it look? How should these voice applications work in the real world with real users across diverse devices and physical settings? How can the technologies available be best combined to serve the needs of its users?
This presentation will take a few example RTC apps that exist in the real world today and break them down into their components. For each technology component mentioned above, we will look at some of the options available, both commercial and open source. For each application, we will explore the problems they are designed to solve, the unique usability challenges presented and overcome, and the opportunities to improve them further.