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Mobile Voice Conference 2015: Elements of Multi-modal Voice Apps
April 20, 2015 @ 4:15 pm - 5:30 pm
Core Elements of Multi-modal Voice Applications
The technology that enables us to communicate is developing faster than the applications that would harness it. As developers and integrators we have access to text-to-speech, speech recognition, natural language understanding, several different varieties of text messaging, and even video, not to mention high-definition audio for voice. Combined with ubiquitous connectivity and pocket-sized devices, the stage is set for a renaissance in the way we communicate in real-time. But what can we build, and how might it look? How should these voice apps work in the real world with real users across diverse devices and physical settings? How can the technologies available be best combined to serve the needs of its users?
This presentation will identify the core elements that define a modern, multi-modal voice apps. Then we will take example RTC apps that exist in the real world and see how they stack up. For each application, we will explore the problems they are designed to solve, the unique usability challenges presented and overcome, and the opportunities to improve them further to get a glimpse into the future of real-time communication.