For roughly the last 125 years, the telephone has been the dominant form of real-time communication over distance. However, the last major innovation was to make it mobile, which effectively happened 20 years ago. Prior to that, the major innovation was the telephone keypad, circa 1950. It should be no surprise, then, that people are […]
Should we Build or Buy? Team-based chat apps are so en vogue right now. There are numerous established players such as the popular Hipchat, exciting new-comer Slack, the venerable Campfire and the near-ubiquitous Google Chat Hangouts. Why would we build something from scratch rather than purchase one of these excellent services? Well actually, this organization […]