How voice applications should work in the real world with real users across diverse devices and physical settings.
For the past 18 months, nearly every one of my public presentations about Real-Time Communications Applications has talked about the value of integrating the communications facilities with the business processes. In other words, the communications is simply a feature of the application, and not its main purpose. I gave some concrete examples that talked about […]
RingRx is a cloud based communication tool that helps doctors easily communicate with their patients. The tool was created to solve common challenges with live answering services: Cost – Live answering services are costly Accuracy – Live operators are prone to errors, possibly with dangerous results Speed – Calls from patients can be routed to […]
I’ve now been home from Madrid for a couple of days and have had a chance to reflect on TADHack 2014. TADHack was a must-see event for Mojo Lingo this year, and the reason is simple: it’s the only conference focused on connecting telecom service providers, developers and entrepreneurs. It does so with an ambition […]
During the hackathon, the in-call application developed by the Mojo Lingo/Fairwaves team aimed to install a service into the network that was delivering the calls. The following video explains the in-call app in more detail: We believe there is a tremendous amount of new opportunity that appears when the app can see inside the carrier […]