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A review of current contextual communication case studies including examples of communications embedded into business processes, games and other applications. What works, what doesn’t work and where is contextual communications going. More information here.
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last 4 digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects […]
When you want to talk to someone, where do you turn? Skype? Slack or HipChat? Maybe even an old-fashioned telephone? As great (or not) as these are, they all fail in one important way: Context. As developers, why don’t we enable our users to communicate where they are doing everything else, right inside the browser […]
WebRTC is an exciting new technology, perhaps the most exciting thing to happen to voice communication since the invention of Voice over IP. With WebRTC, we are no longer limited to a disjointed communication experience with poor quality audio on antiquated networks. Now we have the ability to put high-definition audio and video where it […]
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last 4 digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects […]